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City manager outlines 2026 special projects: forms overhaul, 10‑year paving plan, website chatbot
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Summary
Staff will prioritize updating forms/checklists across departments, create a 10‑year pavement rejuvenation program, add a website chatbot, and refresh the city projects page—targets set to complete initial work by Memorial Day.
City staff presented a January 2 memo listing five primary special projects for the first half of 2026, emphasizing administrative fixes and customer‑facing improvements.
Top priorities named in the memo include: review and update forms, checklists and public documents across business services, development services (building, code, planning and zoning), public works, utilities, environmental services (solid waste), and parks/facilities rental processes; a 10‑year pavement/pavement rejuvenation program (lead: Jared Jones); adding a chatbot function to the city website (lead: Kristen Kennedy); evaluation of cross‑connection and utility inspection programs to ensure efficient enforcement; and enhancing the city projects web page so capital projects are easier to find and track.
Commissioners pressed staff to release updated documents iteratively rather than wait until Memorial Day, to involve local business reviewers (BBIA) as proofreaders and domain reviewers, and to treat documents as living artifacts with frequent revisions. Staff said these five items are ordered by priority and that they expect initial completion by Memorial Day, with Brandy and Kristen leading communications and Jared leading paving planning.
Commissioners also discussed whether some ULDC (Unified Land Development Code) language creates subjectivity in determining minor vs. major projects and asked staff to propose changes or clarifications where appropriate. The commission did not vote; staff will return with drafts and proposed implementation steps.
