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Council leans toward phased short‑term rental pilot using Granicus address‑verification software
Summary
Council members discussed using Granicus software to locate unlicensed short‑term rentals, automatically notify owners and capture 24/7 complaints; members favored a phased pilot to bring eligible properties into licensing first and use the data to shape zoning and enforcement changes.
Councilmembers reviewed options for tightening short‑term rental (STR) compliance and a Granicus software demonstration that would double as an enforcement and monitoring tool.
A presenter described the software’s capabilities: automated address verification, daily screenshot capture of listings, 24/7 complaint intake with photo/video uploads, automated owner notices and a staff dashboard that preserves evidence for enforcement. The presenter said the vendor’s approach has produced high compliance rates in other cities and that the state’s address‑verification…
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