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Englewood utilities survey shows uptick in tap‑water satisfaction; response count fell from 2023
Summary
The utilities department presented its 2025 customer survey showing improved measures for taste, odor and discoloration and a modest increase in the share of respondents who drink Englewood water; total responses were 635, down about 32% from 2023.
Deputy Director Stone presented results of the utilities’ 2025 customer survey to the Water and Sewer Board on Jan. 13. The survey, fielded Aug.–Oct. 2025 with 635 responses, showed higher satisfaction on several tap‑water measures compared with the 2023 survey.
Key findings presented: 69% of respondents reported they drink Englewood water (up from 65% in 2023). The share…
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