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Board hears service‑delivery updates: client contacts, Medicaid applications, senior nutrition and emergency transport drill

Consolidated Human Services Board · January 13, 2026
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Summary

Staff reported 2025 service metrics, including roughly 94,421 client contacts and heavy Medicaid application volumes during open enrollment; the board also received senior‑nutrition waitlist reductions, low‑income energy assistance updates and a transportation multi‑agency emergency drill recap.

The Consolidated Human Services Board received a series of operational updates from agency staff covering 2025 service volumes and recent program activity.

Staff reported about 94,421 client contacts across human services units in 2025, with roughly 28,209 check‑ins for Department of Social Services (DSS)…

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