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Board approves $1,406.64 public‑health bad‑debt write‑off
Summary
Public health requested and the board approved recommending a $1,406.64 bad‑debt write‑off covering 57 client accounts; staff said accounts can be reactivated if patients return for services and the write‑off follows state guidance for small balances.
Union County Public Health asked the Consolidated Human Services Board to recommend a bad‑debt write‑off totaling $1,406.64 across 57 individual client accounts, and the board approved the recommendation by voice vote.
Staff explained state guidance requires reasonable attempts to collect patient debts before write‑off, and described the agency’s criteria for this category: balances under $50, at least 12 months old, and no payment activity for 12 months. The accounts are moved into an inactive status in the EMR (CureMD) but can be reactivated if clients return for services; staff said write‑off does not prevent future billing or service and payment plans remain an option.
Board members asked whether reactivated debts can be collected and whether services would be denied; staff replied accounts are reactivated and services are not refused. The board made a motion and approved the recommendation to authorize the county manager to maintain compliance with the bad‑debt write‑off process.
