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Greene County staff hold year-end huddle on 'servant leadership' and share examples of helping residents
Summary
At a year-end Greene County staff huddle, presenters ran role plays and discussed small, daily actions—like answering a coworker’s phone or staying late to process payments—that staff said helped residents and improved workplace culture.
Christian Carroll, an assessor’s office employee, and colleagues led a year-end Greene County staff huddle focused on "servant leadership," running role plays and urging employees to adopt small, daily habits to support coworkers and residents.
In a role-play about a late arrival, presenters used contrasting responses to illustrate the concept. The facilitator simulated a harsh reprimand — "I don't care about your mom. Green County pays you, not your mom" — and then demonstrated an empathic alternative. That exchange ended with a practical accommodation discussed by staff: temporarily moving the employee’s start time…
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