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Valdosta council approves sanitation tracking software amid sharp resident complaints about rollout and billing
Summary
The Valdosta City Council approved a cooperative‑purchase sanitation tracking software and cloud service to monitor routes and container collections, while residents urged the council to address communication gaps and unexpected fees tied to a recent sanitation policy change.
Valdosta City Council voted to approve a sanitation tracking software provider after a presentation by Public Works Director Larry Ogden detailing system capabilities, hardware costs and expected operational benefits.
Ogden told the council the project grew from an August audit that showed about 40% of households had additional 96‑gallon cans and that some accounts were keyed incorrectly into the billing system. He said the city had already installed cameras and tablets on trucks and that the software would allow dispatchers to verify stops, see route breadcrumbs and email photographic proof to residents who report a missed pickup. Ogden summarized costs: hardware budgeted at $10,366 with final hardware about $10,951; installation budgeted $23,000, actual installation $15,000; and an annual subscription that…
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