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Southern California Edison outlines customer protections, assistance programs and PSPS planning
Summary
Edison representative Erin Thomas briefed council on scam warnings, customer-assistance programs (CARE, FERA, LIHEAP, Energy Savings Assistance), medical baseline provisions, and PSPS planning for high fire risk communities; staff and council discussed summer discount and smart-thermostat incentives.
A Southern California Edison representative briefed the Palm Desert City Council on customer protections, energy-assistance programs and public-safety power shutoff (PSPS) planning.
Erin Thomas, government relations manager and tribal liaison for Southern California Edison, told the council "we do not disconnect" and warned customers about scammers posing as…
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