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Bi-State Development outlines hiring push, maintenance shortfalls and service changes as ridership rises
Summary
Bi-State officials told the commission they are increasing part-time recruitment to shore up service, reported losses of about 10 bus operators per month, flagged a 54-mechanic shortfall in maintenance, and described ongoing service-change and ridership gains.
Bi-State Development operations staff told the commission they are working to stabilize service as ridership grows and staffing gaps persist.
Ron Forrest, chief operating officer, said Metro bus currently shows about 640 of 650 budgeted operators on the roster, with 16 of those part-time and roughly 618 active in the field; he noted that long-term leaves reduce the number of available operators. Forrest said Bi-State now loses about 10 bus operators per month to retirement and attrition and has…
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