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Kenosha County details paratransit, volunteer and regional medical rides; names new paratransit provider
Summary
Kenosha County staff outlined paratransit, volunteer, Link Western and regional medical transportation options for older adults and people with disabilities, described fares and eligibility rules, identified grant funding sources, and named a new paratransit provider while noting early complaints during transition.
Heather Bonas, director of the Division of Aging and Disability Services, told a Kenosha County committee on Jan. 15 that the county provides substantial transportation support for older adults and people with disabilities.
"We provide over 32,001 way trips, serving about 4,000 individuals each year," Bonas said, and she described paratransit as the division's most used service. She said the county recently selected a new provider, which she named in the presentation, and acknowledged "we've had a few complaints, but, nonetheless, it's working the way we envision it to work."
Bonas described paratransit as the complementary service tied to Kenosha Area Transit east of I‑94 and said the county partners with the city to expand service beyond the federal three‑quarter‑mile requirement. She said paratransit runs during the same hours as the fixed route — 4:55 a.m. to 12:30 a.m. Monday…
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