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County IT reports 30,000–60,000 firewall attempts hourly, CrowdStrike blocked thousands; .gov migration and door-reader upgrades planned
Summary
Montezuma County IT said last year the help desk closed 2,947 tickets and the county will migrate its website from .org to .gov in coming months; IT also reported the firewall handles tens of thousands of intrusion attempts per hour and CrowdStrike has blocked substantial attacks, and the county plans a March cyber tabletop exercise.
Montezuma County IT staff (Speaker 7) reported that the department closed roughly 2,947 help-desk tickets last year and finished the year with no open tickets for the first time since 2013. IT said it is finishing work to migrate the county website from a .org to a .gov domain in roughly 60–90 days and will move away from Bluehost hosting to a lower-cost provider while completing the build-out of the new site.
IT also described upcoming physical-security work, including replacement of about 64—65 door readers and installation of additional cameras in the courthouse. Staff said these access-control upgrades will occupy much of the department's time in the near term.
On cybersecurity, IT reported the county firewall "average[s] about 30 to 60,000 attempts an hour" and that CrowdStrike has "probably stopped 20,000 attacks." Staff said a March tabletop cyber exercise is planned with county partners, schools, and the city, including a simulated exploit to test responses and coordination with outside participants coming from Denver.
IT noted staffing needs (a part-time IT position being recruited) but said the department has tools and monitoring in place. No formal action was requested from the board during the workshop.
