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Pitkin County officials raise legal, technical and budget concerns about proposed state human‑services centralization
Summary
County human services directors warned that an accelerated state plan to centralize services and regionalize administration could raise error rates, legal/compliance and IT security risks and increase county matching obligations, and urged more time and safeguards before a rapid rollout.
Pitkin County human services staff and commissioners used a Dec. 9 meeting to air concerns about a proposed state reform package that would centralize several administrative functions (document management, a call center, fraud investigations, quality assurance) and create regional hubs to deliver services.
Staff said the proposal had been shared with counties with little lead time and that critical technology and compliance infrastructure are not ready. "There's a lot of legal and compliance risk here that we're looking at with…
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