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Newcastle resident asks council to adjust utility bill after hidden leak
City of Newcastle City Council · January 13, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.
Summary
Toby Garrison told the council his meter—located about 200 yards from his house—did not flag a leak until it was large; staff moved to adjust the October–December charges to the 12‑month average and the council approved the utility‑account adjustment motion.
Toby Garrison, a Newcastle resident at 24 South Portland Avenue, told the council he only learned of an extended water leak after city staff called him and that his meter is located ‘‘over 200 yards from my house,’’ meaning he did not notice the problem earlier.
Garrison said he…
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