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Adams County staff recommend against bidding on state—s shared-services plan, flag cost and liability risks
Summary
Adams County human services staff told commissioners they recommend not bidding to provide the state—s proposed shared services (tier-1 call center, document scanning, fraud investigations), citing understated state cost estimates, potential multi-million-dollar net losses, performance-penalty exposure and insufficient technology readiness; staff will return with a side-by-side risk analysis and continue legislative outreach.
Adams County human services officials recommended to the Board of Commissioners that the county not bid to run the state—s proposed shared services, saying the current proposal understates costs and shifts unacceptable financial and performance risk to counties.
Katie McDougall, Adams County—s director of human services, told commissioners the state—s proposal would centralize tier-1 call-center functions, Medicaid-only fraud investigations, central document scanning and quality assurance and that the decision item lists roughly $49,000,000 for shared services without clear county-match requirements. "The recommendation to you today is that we don't bid for the shared services," McDougall said, advancing staff—s formal guidance to the board.
The county—s chief financial officer, Bettina Schneider, said the state—s estimate of operational costs is low and does not account for…
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