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Palo Alto committee reviews proposed fixes to nonprofit partnership Phase 1 after nonprofit feedback
Summary
Staff outlined proposed clarifications to eligibility, categories, application length and timeline for the Phase 1 nonprofit partnership work plan after the 2022 auditor report; public commenters urged clearer post-award timelines, funding certainty and a distinct funding stream for core services versus innovation.
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City staff presented proposed improvements to the Phase 1 nonprofit partnership work plan at the Jan. 14 Policy & Services Committee meeting, aiming to address confusion and administrative friction that emerged during the program’s first cycle.
Lupita Alamos, assistant to the city manager, said the work began after the 2022 city auditor report recommended clearer nonprofit management practices. Staff outlined four guiding principles — impact and accountability; service alignment; fairness, open access, equity and inclusion; and flexibility for special circumstances — and described challenges from the first Phase 1 cycle, including unclear applicant eligibility, an unexpectedly high application volume, and the difficulty of using broad council priorities as the primary evaluation metric.
Alamos noted staff’s proposed improvements: exclude organizations already funded through existing multiyear service agreements or specific grant programs (such as HSRAP or CDBG) from Phase 1; create an “enduring partnerships” category to acknowledge long-standing relationships; shorten and clarify the application form; require applicants to self-select from clearer service categories (special needs, youth, seniors, climate, workforce development, homelessness, arts and culture); add optional interviews; and hold workshops and an information session before applications open. Staff proposed the following timeline for FY27: committee recommendations to council Feb. 2; information session March 11; application window March 16–April 3; committee interviews May 12; Phase 1 award recommendations June 8; council approval June 15.
Public commenters — nonprofit leaders who participated in the first Phase 1 cycle — broadly praised the effort but urged refinements. Cheryl M, founder and CEO of Musical Memories Foundation, said timing is tight for new grantees and flagged logistical challenges, noting, “we have been able to serve 1,497 seniors with 50 programs delivered.” Charlie W asked that applicants be told in advance that awards may be distributed in installments or on a reimbursement basis and urged staff to add dates after June 15 so applicants know when to expect contracts and funding. Nicole Chu Wong (Pathwise) recommended separating funding intended to sustain core services from funding for new or innovative projects, pointing out that “very few nonprofits received 100% of their funding ask and many, including Pathwise, received closer to 70%.” Tony H described his organization’s social-enterprise model at Mitchell Park and urged clearer eligibility criteria and more certainty about future funding commitments.
Committee members raised several recurring concerns: whether recipients of HSRAP, CDBG or other city grants should be eligible for Phase 1; how to handle partial awards (members suggested asking applicants what they could deliver at 50% or on a reimbursement basis); whether the Human Relations Commission (HRC) could vet or preliminarily review applicants; and how to ensure staff and the finance committee agree on the funding assumptions before the committee makes recommendations. Several members warned against unintentionally creating a new recurring entitlement if Phase 1 is repeated annually; others emphasized Phase 1’s intended role as gap or supplemental funding for unmet needs.
The committee did not adopt a final recommendation and asked staff to return with refined language and assumptions about available dollars; the item was continued for further work.
Why it matters: The proposed changes aim to make Phase 1 more transparent and administratively workable, reduce confusion for applicants, and protect the predictability of ongoing grant programs that sustain core services.
What’s next: Staff will refine definitions (eligibility, enduring partnerships, multiyear service agreements), consider HRC involvement in initial vetting, clarify post-award timelines and funding delivery, and return the item to a future committee meeting.

