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Carbondale hears reports of Downtowner app glitches and budgeted plan for a third vehicle in 2026
Summary
Town staff told the Latinx advisory board that a new regional 'Roaring Fork' app is rolling out and legacy 'Downtowner' service should remain available for a transition year; staff said trustees have budgeted an extra vehicle for 2026 to reduce long wait times, pending trustee approval and a contract with Downtowner.
Town staff described problems some riders have reported with the recently deployed regional transit app and outlined a near-term plan to increase local capacity.
An unidentified transit staff member said the new regional app, deployed Friday, is intended "to make it easier to use all of the downtown or services throughout the Roaring Fork Valley" and that the legacy Downtowner app would remain available for a year to help users transition. Residents reported being prompted to download the new app and, in some cases, seeing 'not available' messages even…
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