Unidentified Speaker said the city invested in information technology and cybersecurity, digitizing more than 425,000 pages of records and fulfilling over 10,000 public records requests to improve transparency and service delivery. The address also announced the launch of the "1 Kent" internal hub to streamline staff communications.

On social services, the speech said millions in federal grant funding now support over 50 nonprofit partners providing housing stability, food access, legal assistance and youth programs. The speaker highlighted municipal court expansions, including 17 graduates of the Domestic Violence Moral Recognition Therapy (DV MRT) program and that the community court served an average of 80 individuals per month, with nearly 700 people connected to services in 2025.

The address closed by noting finance recognitions: the finance department received the Government Finance Officers Association Distinguished Budget Presentation Award and a Certificate of Achievement in Financial Reporting, and the city recovered more than $157,000 in outstanding utility or property damage costs. No new program budgets or grant award recipients were named in the transcript.