Library director outlines programs, outreach and a draft patron survey
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Summary
Library Director Jennifer Coffey Griswold reported rising checkouts and visits, described outreach work and plans tied to a facilities master plan, and circulated a draft "library happiness" survey for board feedback with a plan to extend review and vote next meeting.
Jennifer Coffey Griswold, the library director, presented the director's report, summarized recent programs, and introduced a draft patron survey for board review.
Jennifer said the library has expanded from 12,000 to 28,000 square feet and is now "busting at the seams," and that the library is part of a facilities master plan that could lead to an expansion or a branch. "There will be stakeholder groups and get feedback from library board, friends of the library, the community on those types of things," she said, describing the early phase of project planning.
On usage, Jennifer said checkouts and library visits are "significantly up" from last year, while acknowledging month-to-month variation. Outreach coordinator Tiara (S10) described partnerships that reached roughly 150 people in the most recent month and noted a pilot senior-center partnership that used Friends'provided free-book coupons.
The board reviewed a draft "annual library happiness survey." Members suggested clearer wording and examples, adding accessibility options (large-print, text-to-speech), checkboxes for facility items (restrooms, parking), demographic questions for analysis, and translations into Spanish and Vietnamese. Jennifer agreed to extend the review period, circulate revisions within about a week, and bring the survey back for a vote at the next meeting.
Jennifer also listed board work for the year, including policy reviews to ensure fairness and a completed five-year plan that will come back for formal board review next September.
