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San Bernardino outlines outreach gains, motel voucher use and data platform as navigation center comes online
Summary
City staff reported outreach teams engaged more than 4,400 people since 2024, described a 200‑bed motel voucher interim shelter system, expansion of shelter beds to 930 citywide, the Deep Blue CRM pilot for data coordination, and police outreach/peace team work; staff said some interim programs and bed counts remain contingent on permits and partner capacity.
City staff used a special council workshop to summarize the city’s homeless response system, including outreach outcomes, interim shelter programs and a new data platform the city says will coordinate services across departments.
"We have nearly 40% of the county's homeless that reside in our streets," Cassandra Searcy, deputy director of homelessness and housing, told the council while presenting data and a system overview. Staff emphasized that the 2025 point‑in‑time count (1,535) likely undercounts true street homelessness and noted outreach teams reported 4,434 individual engagements since 2024.
Outreach and ERF: The Salvation Army is a primary outreach partner and received a reallocated $680,000 in ARPA funds for outreach after an earlier contract ended, staff said. The city's Encampment Resolution Fund (ERF) supports an ERF outreach team funded at $1,400,000 over three years to staff one program coordinator, three…
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