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Calbright demonstrates staff portal with automated workflows, FedEx device tracking and AI helpdesk
Summary
Calbright's chief product officer demonstrated a staff portal that shows student risk scores, counselor dashboards, automated grace‑period calculations and FedEx device‑tracking integration; presenters said the portal has reduced turnaround times and will add more AI and program tags.
Calbright’s product and operations teams on Jan. 14 demonstrated a new staff portal designed to support the college’s competency‑based student model and to reduce manual administrative work.
Chief Product Officer Vivek Vyas said the portal consolidates student records, displays counselor caseloads and risk scores, tracks enrollment history, integrates FedEx device tracking for issued devices, and automates workflows such as…
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