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Tulsa to install 145,000 automated water meters beginning 2024; crews will inspect service lines for lead
Summary
The City of Tulsa announced the 'True Reads' program to replace more than 145,000 residential water meters over four years, with advance notice to residents, a brief outage during replacement and an on-site check for lead service lines whose results will be published online.
Starting in 2024 the City of Tulsa will begin replacing more than 145,000 residential water meters with automated meters under a program the city calls True Reads. City officials said installations will continue over roughly four years and that crews will notify residents in advance, leave a door hanger one to two weeks before work and knock on the day of replacement.
The city said each meter swap will interrupt service for up to 30 minutes while crews change the device. After crews finish, residents are asked to run water for a few minutes to restore pressure and clear any temporary cloudiness. Crews will also perform a brief inspection of the service-line material at the time of the meter change; the city said results of those lead inspections will be posted on a regularly updated online map at cityoftulsa.org/truereads.
City officials described the program as an operational and safety upgrade: automated reading will reduce the need for property access, lower meter-reading costs, reduce estimated bills and cut work-related injuries. Officials also said the city does not expect many, if any, lead service lines to remain but wants to locate and document any that do.
The city said residents will receive advanced notification and that the online map will show current installation neighborhoods and the results of lead service line checks. For more information and frequently asked questions, the city pointed residents to cityoftulsa.org/truereads.
The announcement did not provide a timetable for every neighborhood or an estimate of total program cost. City staff said more detailed scheduling information will appear on the program map and in direct notices to affected households.
