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Tulsa to install automated 'True Reads' water meters at 145,000+ homes starting 2024
Summary
City staff said the True Reads program will replace meters at more than 145,000 residential locations beginning in 2024, with a public map, advance door hangers, contractor contact, up to 30-minute outages during replacement and a lead-service-line inspection tied to each changeout.
City presenters described a multi-year rollout of automated water meters called True Reads that will begin in 2024 and affect more than 145,000 residential locations across Tulsa.
Officials said the new meters will reduce the need for staff to access private property, cut meter-reading costs, reduce estimated bills and lower some worker injuries. The city said residents will receive advance notice: an online map showing active neighborhoods, a door hanger one to two weeks before installation and a same-day knock from the contractor. During the swap, homes will be without water for a maximum of 30 minutes; the city advised residents to run water afterward to restore pressure and avoid cloudy water.
As part of each installation crews will perform a quick inspection of the service-line material to identify possible lead service lines; the city said results from those inspections will be published on the online map. Presenters said the city does not expect many (if any) lead service lines remain but wants to document and remove any that are found. The briefing directed residents to cityoftulsa.org/truereads for a map and FAQs.
The presentation gave an installation timeframe (starting 2024, continuing over four years) and described public-notification steps and the temporary outage expectations, but it did not include a total program cost in the remarks reviewed.
