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Sun City West plans public-facing website refresh and member portal launch

Budget and Finance Committee, Sun City West · December 30, 2025

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Summary

Staff proposed a three-phase rollout: a member portal to centralize governance and financial documents behind login, a multimedia public site to promote the community, and eventual mobile/app distribution; staff said leveraging existing TEI functionality reduced costs and targeted a spring rollout for the portal.

Kyle presented a three‑phase website and member‑portal plan focused on improving the public image of Sun City West and consolidating member resources behind a secure login.

Phase 1 is the member portal that will house governance documents (CC&Rs, bylaws), financials, and member-only functionality. Phase 2 is a refreshed public site with audio‑visual content to better showcase community amenities for prospective residents. Phase 3 will include mobile and app distribution; Kyle said TEI functionality and in‑house PR resources reduce the need for a larger external development budget.

Committee members responded positively to the proposed design direction and recommended close coordination with marketing and events staff to source up‑to‑date photography and short promotional videos. Kyle said the portal rollout is targeted for the spring and that the public site will follow once the member portal is stable.