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Commission schedules disciplinary hearing after taxi fare complaint; Volunteer Cab suspended driver pending hearing
Summary
Following a verified complaint from a rider, the commission voted to hold a disciplinary hearing after staff reported Volunteer Cab suspended the driver for one week and offered a full refund; the complainant declined the refund and sought revocation of the driver’s permit.
The commission agreed to set a disciplinary hearing after staff presented a verified complaint by Duane Brown alleging an overcharge on a short downtown ride.
According to staff, the passenger was charged $35 for a roughly 3‑mile trip that should have cost about $22; Volunteer Cab suspended the driver for one week and offered a full refund, but the…
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