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Transportation board amends meeting schedule and updates accommodations language to point to Hub Nashville and 311

Metropolitan Transportation Licensing Commission · January 20, 2026
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Summary

The Metropolitan Transportation Licensing Commission amended Rule 100 to set the default meeting day as the third Tuesday and updated Rule 104 to direct accommodation requests to Hub Nashville (with 311 and a TLC staff number included). The accommodation change passed after discussion about the Hub/311 routing and record keeping.

The Metropolitan Transportation Licensing Commission voted to update two rule provisions after a public hearing and discussion.

The commission amended Rule 100 to state the commission’s default meeting day and time (the motion replaced the fourth Thursday reference with the third Tuesday of each month). Several commissioners expressed a preference to revisit the schedule later so the body could return to Thursday meetings if a better venue or time becomes available.

On Rule 104 (accommodations for persons attending meetings), commissioners and staff discussed the operational question of whether a call to 311 or the Metro Hub would reliably route requests to TLC staff. Legal and staff explained the Hub Nashville process creates a documented record and is generally the metro‑wide intake used by boards and commissions. Commissioners amended the proposed language to list three contact options: calling (615) 862-6777 to reach TLC staff, submitting a Hub Nashville request at the URL listed on agendas, or calling 311 (or (615) 862-5000); the commission also recommended requestors submit accommodations as soon as possible and suggested 72 hours notice where feasible.

Why it matters: The accommodation language affects how people with disabilities and others request meeting access; listing Hub Nashville and 311 aims to create a consistent, auditable intake across Metro boards. The meeting-day change sets a default time for public notice and calendar planning.

What was said: Staff emphasized record-keeping benefits of Hub Nashville, noting it “keeps a record of all these requests” and that items assigned through the Hub are tracked and routed to staff. Commissioners pressed staff to confirm how 311 interacts with Hub Nashville and asked staff to follow up with ITS if needed.

Outcome: Both amendments passed by vote. Staff will return with clarifications if there are technical questions about Hub/311 routing.