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T‑Mobile says AI, site densification and mobile assets can restore life‑safety connectivity

House Interim Committee on Emergency Management and Veterans · January 14, 2026

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Summary

T‑Mobile’s emergency lead described network resiliency tools—AI/SON site densification, fleets of cell‑on‑wheels and Starlink/direct‑to‑cell failover—and said the company coordinates with state emergency managers to prioritize public safety restoration and provide Wi‑Fi/charging to shelters and medical devices.

Nicole Hudnut, national lead for T‑Mobile’s emergency response team, told the House committee that communications are a lifeline in disasters and outlined several layers of resilience the company deploys.

Hudnut said T‑Mobile leverages AI and SON (self‑organizing network) technology to detect outages and…

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