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Hampton Roads Transit proposes cutting low‑performing routes, expanding microtransit to shore up service
Summary
At a Sept. 9 Chesapeake City Council work session, Hampton Roads Transit proposed a System Optimization Plan that would eliminate underperforming routes across the six‑city system, free operator capacity to expand 15‑minute backbone service, and pilot microtransit zones in Chesapeake to replace some fixed‑route coverage.
Hampton Roads Transit told Chesapeake city leaders on Sept. 9 that it wants to reallocate service from low‑ridership routes to a regional high‑frequency backbone and pilot app‑based microtransit in parts of the city.
"Frequency does indeed equal freedom," Ray Amoruso, chief of planning and development for Hampton Roads Transit, said during a work‑session briefing, arguing the agency must match services to limited financial and human resources. Amoruso said the system has 68 bus routes across six member cities, faces a shortfall of roughly 50 operators each day, and is in the bottom quartile of comparable agencies on passengers per revenue hour.
Amoruso described a System Optimization Plan (SOP) that would target about 12 underperforming routes system‑wide — routes that together…
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