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Rideshare drivers urge Portland committee to require independent appeals, driver resource center
Summary
Rideshare drivers and union representatives told the Labor and Workforce Development Committee on Jan. 16 they face arbitrary deactivations, low pay and language barriers and asked the city to fund a staffed driver resource center and establish an independent third‑party appeals process.
Rideshare drivers and a coalition of driver advocates told Portland’s Labor and Workforce Development Committee on Jan. 16 that platform companies routinely deactivate drivers without adequate investigation and that the city should help establish an independent appeals process and a staffed driver resource center.
At the committee meeting, drivers described abrupt deactivations that left them without income or housing and said company customer service is often nonresponsive. Ahmed Al Shamani, who identified himself as a Portland driver, said he was deactivated during the pandemic and credited a drivers union with restoring his account: “I was deactivated for no reason,” he said,…
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