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Vienna adopts informal rule: staff will investigate work‑session requests supported by at least three council members
Summary
Town Manager asked for guidance on when staff should act on council members' requests made in work sessions. Council agreed staff should pursue research or projects when at least three members indicate interest for items that require significant staff time; lower‑effort lookups may proceed for fewer members.
Town Manager Mercury told the council that staff need clearer direction about when to pursue requests made by individual council members in work sessions, particularly when topics vary in the staff time required.
Mercury said staff want to avoid repeatedly spending hours on research for items that only one council member later abandons. He asked whether the council prefers staff to act on requests…
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