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County reports operational changes at DEBS and commits to monitor HR1 impacts and language access
Summary
Department of Employment and Benefits Services (DEBS) staff told the committee they have implemented major operational changes in partnership with SEIU Local 521 to address backlog and eligibility processing concerns identified in a management audit; the county will monitor redeterminations and language access vendor use going forward.
Department of Employment and Benefits Services Director Ilona Betzkoy Giverges and program staff gave an update to the Finance & Government Operations Committee on Jan. 20, 2026, on implementing recommendations from a management audit of the department’s eligibility function.
DEBS staff described recent operational changes and a negotiated framework with labor partner…
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