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Gulf County moves to remove EMS billing module from current contract and seek new vendor
Summary
County staff told commissioners it will modify an EMS Consultants contract to remove the billing-software component because of ongoing issues and will procure a different vendor to provide EMS billing services.
County staff informed the Gulf County Board of County Commissioners that they will modify the EMS Consultants contract to remove the billing-software component and seek a new vendor for EMS billing services.
Staff said they have experienced issues with the current billing-software vendor 'over the last several months' and that there is 'no resolution in sight,' prompting the need to 'change horses.' The board voted to approve the requested contract modification.
No procurement timetable, vendor candidates, or financial implications were provided at the meeting; staff characterized the change as necessary to resolve recurring problems with the existing billing-service arrangement.
