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San Francisco ODA reports 107 ADA grievances, flags ASL shortfalls and shelter-policy wins
Summary
The Office on Disability and Accessibility reported 107 ADA grievances in the first half of the year—most involving curb ramps or the public right of way—and flagged gaps in ASL interpretation coverage. The agency highlighted one grievance that secured housing on discharge and staff training at a shelter.
Eli Gellardan, director of the Office on Disability and Accessibility, told the Mayor's Disability Council on Jan. 16 that the office logged 107 ADA grievances across the city in the first half of the year, with the bulk involving public right-of-way and curb ramps.
"We have seen over the first half of the year, 107 grievances, complaints, ADA complaints across the city," Gellardan said, and he said nearly 60% of those concerns involved curb ramps or public right-of-way deficiencies.
The director also outlined language-access challenges, saying ODA will…
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