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Council members press JTA after riders warn Connection Plus changes could leave disabled residents stranded
Summary
At an internal Jan. 9 meeting, a longtime paratransit user urged council members to preserve JTAConnection Plus service; council members said they will meet with JTA, the mayorand the auditor to explore options after officials flagged a large year-end budget swing.
Allison Miller, a longtime user of Jacksonville Transportation Authorityservices, told city council members at a Jan. 9 meeting that JTAis changing its Connection Plus paratransit service effective Feb. 1 and that the service is "invaluable" to disabled residents who rely on it for work, medical appointments and daily life. "I downloaded their app and I tried to make a reservation and you can't do it," Miller said, urging council members to "come up with a creative solution" to…
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