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Coffee County EMS reports higher post‑pandemic call volumes, bids for new unit and improved staffing
Summary
County EMS staff reported that call volumes have settled higher than pre‑pandemic levels in some zones, presented a 2025 response total of 10,976, said bids are out for a replacement truck/box, and described modest staffing gains.
Michael, a Coffee County EMS staff member, told the Authority on Jan. 15 that call volumes have settled at a higher post‑pandemic level in some zones and that long‑term averages are rising. "Our total responses for 2025 are 10,976," he said, and contrasted that figure with the prior year (the prior‑year number in the transcript is garbled). He said Manchester remains the most variable zone and is now averaging roughly 500 calls per month.
Michael described operational measures: scene times have improved by about a…
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