Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Residents tell Texarkana council they face 'insane' water bills; officials point to Riverbend fees and new meters
Summary
Multiple residents reported sudden, unexplained spikes in water bills and urged the council to investigate meters and billing practices; City Manager David Orr said a $490 million regional Riverbend plant and an advanced metering system explain parts of recent bills and staff will follow up.
Dozens of residents told the Texarkana City Council on Jan. 12 that they are receiving unusually high water bills and asked the city to investigate metering and billing practices.
"I've spent thousands of dollars on multiple plumbers to confirm that I don't have an active leak," said Taylor Bradshaw during the public-comment period, calling repeated billing spikes "a system wide problem" and asking the city to place the issue on a future agenda and launch meter testing, a billing audit and a clear dispute process.
Other residents offered similar accounts. David Grant said his bills shot up after a…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
