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Scottsdale highlights volunteer corps, rolls out 'Better Impact' portal for human services volunteers
Summary
City human services staff told commissioners the city counts roughly 4,700 volunteers who contributed about 121,000 hours last year and outlined new online onboarding and tracking via the Better Impact platform to simplify applications, training and reporting.
Deanna Owens, human services manager at the Paiute Neighborhood Center, and Brandon Chapman, the city’s volunteer program coordinator, told the Human Services Advisory Commission on Jan. 8 that volunteers are central to Scottsdale’s service delivery and that the city is moving to a new online system to manage recruitment and training.
The presentation said volunteers work across the Family Resource Center, youth services, career services, the Paiute Neighborhood Center and senior centers, and that group volunteers support large events. “Our volunteers…
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