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Folsom resident says RT Go service failures leave seniors, people with disabilities missing appointments

3789305 · June 11, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A resident urged the council to press Regional Transit over software and scheduling failures in the RT Go paratransit service, saying residents have missed medical appointments and paid fees for no-shows.

During the public comment portion of the Folsom City Council meeting, resident Margie Donovan described repeated failures of the RT Go paratransit service operated by Sacramento Regional Transit and asked the council to address the problem.

Donovan said she and other residents have experienced late pickups, missed medical appointments and out-of-pocket fees for…

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