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Council removes $6 late fee and updates shutoff code; staff to codify new $100 threshold and enforcement rules
Summary
Southern Pines approved Ordinance 31-60 to remove the $6 late fee and clarify shutoff and reconnect rules, adopting a $100 arrearage threshold (staff to implement appendix-based reconnect fees). Staff estimated the revenue impact at roughly $48,000–$50,000 and discussed outreach, collection and compassionate safeguards.
Town staff presented Ordinance 31-60 on Jan. 20 to revise the town code on utility late fees and shutoffs. The draft removes the $6 late fee from the code and sets administration language that places a $100 arrearage threshold (staff noted the threshold is adjustable) for placing accounts on a shutoff list; the ordinance references appendix language for a $20 reconnect fee and related…
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