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Commission debates outcome‑based performance metrics and resident dashboard; city manager says foundation exists
Summary
Commissioners pressed for outcome‑based performance metrics and a resident‑facing dashboard focused on traffic, stormwater and appearance; City Manager Doctor Earl outlined past KPIs, resident surveys and plans to rebuild dashboards but warned full implementation requires staff/time or outside support.
Commissioner Blake Butler opened a broad discussion asking the city to define outcome‑based performance metrics so residents can see how activity translates into measurable results. He said residents consistently name traffic, flooding (stormwater) and city appearance as top priorities and asked for metrics that translate projects into visible outcomes.
City Manager Doctor Earl said the city had used KPIs previously (until 2020), has resumed resident surveys to…
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