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DeBary officials tout AI 911 attendant and describe recent arrests, child-exploitation cases
Summary
City presenters described an AI attendant called "Ava" that handles many non-emergency calls, said roughly 34,000 calls have been processed and that 98–100% of 911 calls are being answered within 10 seconds since implementation; law enforcement also reported recent arrests including a failure-to-register case at the Volusia County Fair and a 13‑cnt
The City of DeBary heard a public-safety briefing that highlighted a new artificial-intelligence attendant called "Ava" and recent enforcement activity.
Speaker 5 (DRC staff) described the system as an AI attendant that can process routine incoming calls and detect stress or urgency in a caller’s voice. "It's AI. It's called Ava," Speaker 5 said, and staff reported the system handles roughly 70–80% of those calls without engaging a dispatcher and has processed about 34,000 calls to date.
Speaker 3 (Sheriff, Speaker 3) said the technology helps 911 operators focus on…
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