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Council reviews IT proposals as state cybersecurity rules tighten; waits for third bid
Summary
With state requirements increasing, Mayor reported two IT proposals (incumbent Keith Keller at ~ $600/month and an alternative at ~$1,100/month); council said it will seek a third bid and not sign a binding contract until it can compare all proposals.
Mantua — The council reviewed proposals for IT and cybersecurity services after staff said state cyber‑security obligations have increased.
The incumbent contractor, Keith Keller, proposed monthly support (quoted in the discussion as $600/month with a set of included remote services and limited on‑site hours). A competing proposal in the packet offered a larger monthly package (~$1,100/month with more included hours). Council noted differences in scope and the incumbent’s prior work setting up government email and grant‑related systems.
Staff said another local provider (referred to as Maze or Mace in Brigham) will be approached for a third bid. Council agreed it would not make a binding award until the third bid arrives; staff also noted that one proposal was terminable by either party and the other would be binding unless specifically terminated. Members discussed backup, cloud options and recovery services for hacking events and flagged the need for clarity on included hours and on‑site support.
