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Neighbor details two incidents at nearby Benchmark Human Services home; council says state oversight limits local authority

Bedford Town Council · October 8, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A Bedford resident described two incidents involving a residential home operated by Benchmark Human Services and urged town review; town staff and council said the facility operates under state sanction and is exempt from local zoning and site‑plan rules, and staff reported ongoing coordination with Benchmark and the Department of Health and Human Services.

At the start of the Oct. 8 meeting, Bedford resident Kathy Schartzer told the council she lives across the street from a residential home for people with mental illness operated by Benchmark Human Services and described two incidents she said raised safety concerns.

Schartzer said that on June 7 a resident entered her house while she and her husband were sleeping and was found by police in a neighbor’s yard after staff did not know the resident was missing. She said on Sept. 6 she heard a resident screaming and saw three people holding a resident down on the side of the…

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