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Castle Dale to charge $155 hookup deposit to cover credit-card fees; $150 refunded at close

Castle Dale City Council · January 8, 2026

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Summary

To avoid absorbing credit-card processing fees on utility deposits, the council approved charging $155 at hookup and refunding $150 at account close, covering roughly a 3% processing fee.

The Castle Dale City Council voted Jan. 8 to adjust the utility-account deposit charged at hookup from $150 to $155 to cover credit-card processing fees.

Staff told the council that credit-card companies charge processing fees — roughly 3% — and that previously the city absorbed these charges when customers left balances on accounts. Under the adopted approach the city will charge $155 at the time of hookup and refund $150 when the account closes, with the extra $5 designed to approximate processing costs.

Speaker 5 moved for the change and Speaker 2 seconded; the council approved by roll-call vote. Council asked staff to implement the fee-change and to document the handling and refund steps in account procedures.