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Amy Edmonson: How judicial leaders can make organizations safer by treating failure as a source of learning

Federal Judicial Center — In Session: Leading the Judiciary · August 7, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Harvard Business School professor Amy Edmonson on a Federal Judicial Center podcast defines psychological safety, explains three types of failure, and lays out practical steps — 'catch and correct' and 'stop, challenge, choose' — leaders can use to encourage speaking up and limit catastrophic errors.

Harvard Business School professor Amy Edmonson told a Federal Judicial Center podcast audience that judicial leaders who cultivate psychological safety — an environment where people can take interpersonal risks such as admitting mistakes or offering dissenting views — can turn failure into a source of organizational learning.

Edmonson, the Novartis Professor of Leadership and Management and author of The Fearless Organization and Right Kind of Wrong, said psychological safety is not about being "nice" or lowering standards but about creating conditions for candor that support continuous improvement. "It's truly about a learning environment where we value candor over coddling," she said.

The distinction between "mistakes"…

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