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DEBS details outreach to low-income beneficiaries amid redetermination window
Summary
Department of Employment and Benefit Services described stepped-up outreach and partnerships (including Health & Hospital and community-based organizations) to help low-income residents complete Medi-Cal redeterminations and preserve benefits; staff said materials and talking points will be shared with supervisors.
Department of Employment and Benefit Services (DEBS) staff told the committee Jan. 22 about intensified outreach to low-income beneficiaries facing redetermination or missed documentation. The department said it partnered with Health & Hospital to perform warm outreach calls and to re-engage clients who…
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