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Holly Springs approves CivicPlus system to manage public records requests, staff cites integration benefits
Holly Springs City Mayor and Council
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Summary
The council approved a statement of work with CivicPlus for a public-records management system at a fiscal impact of $66,704.35 (year-one partial subscription and implementation fee), with staff saying the vendor offered better user-friendly features and integration despite not being the cheapest option.
Holly Springs council on July 7 approved a statement of work with CivicPlus LLC to implement a public-records management system aimed at reducing staff time and improving compliance with open-records requests.
Staff said open-records requests have increased significantly…
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