TJPA highlights summer programming, security metrics and tenant updates at May meeting

TJPA staff reported operational and programming updates at the May board meeting, highlighting an expanded summer schedule for the Salesforce rooftop park, security performance metrics for contracted staff and a series of tenant and leasing updates for the transit center.

Facility Director Ari Walsh outlined programming set to run through Oct. 31 and encouraged public participation in free weekly activities; Walsh also noted recent successful events and vendor updates, including the return of Very Good Ice Cream and ongoing tenant work for Bare Bottle and a forthcoming P1 restaurant space buildout.

Chief Security Officer Ronnie Harris presented quarterly security metrics for contracted security provider Allied Universal: a personnel turnover rate of about 3% (reported as a score of approximately 97%), post staffing at about 98%, and a post-site competency test score near 95.45%. Harris described a recent tabletop exercise conducted with the TSA Oakland surface team to reinforce post orders and emergency plans.

The board also noted the addition of a TSA PreCheck enrollment kiosk in the Grand Hall, described by staff as the first kiosk outside an airport in San Francisco; directors asked staff to include transit ridership trends in upcoming reports to better track recovery.

Directors praised staff for programming and tenant efforts and asked for additional ridership data and multi-year operator contribution scenarios to support planning.

Next steps: Staff will continue programming and leasing outreach and return with updated ridership trend data and budget comparisons in future presentations.