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LTC executive says storm flooded Market Street server room; cable channels go dark, streaming moved online
Summary
Adam McKeown, executive director of LTC, said a window blown open during a recent storm likely caused a burst pipe that flooded the second-floor server room at LTC's Market Street offices, damaging cablecasting equipment and taking cable channels offline. LTC will stream government meetings via YouTube and other social platforms while working with Comcast and assessing repairs.
Adam McKeown, executive director of LTC, said a recent storm likely blew a window open and caused a burst pipe that flooded LTC's second-floor offices on Market Street, catastrophically damaging the organization's server room and taking its cable channels offline.
"Resulting flood was beyond catastrophic," McKeown said, adding that water was "literally raining down in every piece of equipment" used to cablecast city council meetings, cultural programs and festival coverage. He said the server room is "likely a complete and total loss in that room."
The outage immediately affected LTC's cable services. "In the meantime, we are going to go dark. Our cable services are not operable," McKeown said. He said LTC is working with Comcast on a temporary solution while staff shift from triage of water damage to assessing and repairing equipment.
To maintain public access to government meetings during the outage, McKeown said LTC will stream live to YouTube and post content to Facebook and Instagram; the organization is also "working on a solution for TikTok." He framed those platforms as interim substitutes for LTC's usual cable channels.
McKeown urged patience and community support as LTC evaluates damage and plans repairs. "There is a long road ahead of us," he said, asking residents to thank LTC employees and board members as they navigate the recovery process.
The statement did not include a timeline for repairs, cost estimates or a detailed inventory of damaged equipment. McKeown said staff are focused on assessing what can be repaired or replaced; further updates were promised as those assessments continue.
