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Resident complains about automated leaf-pickup renewal and fees; commissioners promise follow-up
St. Joseph County Board of Commissioners · January 27, 2026
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Summary
Kathy Glassburn told commissioners that a county leaf-pickup subscription charged her $185.98 on Jan. 10 without prior notice and that unsubscribing would cost $59; commissioners and staff pledged to contact the owner and attempt to recover the money.
Kathy Glassburn appeared during public comment to dispute an automatic renewal and charge on the county leaf-pickup subscription.
Glassburn said she has subscribed and paid annually in the spring for many years…
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