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Urbana police detail administrative review after delayed response to attempted abduction report
Summary
Chief Larry Boone told the council that staff misinterpreted an Aug. 6 call about an attempted abduction, delaying response; an administrative investigation prompted counseling, retraining on call triage and active listening, and an audit process for call handling.
Urbana Police Chief Larry Boone summarized an administrative investigation into the department’s handling of a reported attempted abduction on Aug. 6. Chief Boone said a police services representative mistakenly treated the call as a vehicle accident and did not forward it to an officer, which delayed the investigation.
Chief Boone said the sequence: on Aug. 6 a complainant reported an attempted abduction involving her 11-year-old; the call was misunderstood and not forwarded. On Aug. 10, a citizen…
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